Admission Policy and Terms
Please treat our team with kindness and respect, they are here to help and keep you and the art safe and available to all visitors.
These terms apply to all visitors to the Gallery. Entry to the Gallery premises is your acceptance of these terms of admission.
You must not engage in any kind of dangerous, abusive, or inappropriate behaviour, illegal acts or infringe the rights of any other person while on Gallery premises. You may be asked to leave, or you may be removed from the premises at any time by Gallery staff for any reason.
All persons entering the Gallery do so at their own risk. The Gallery is continuously monitored by surveillance cameras. Our liability to you is limited to loss and damage caused by a negligent act or omission by us. We do not accept responsibility for the negligent acts or omissions of any visitors. Visitors to the Gallery have assumed responsibility for your own safety and the safety of others. All visitors must take reasonable care for their own health and safety and not adversely affect the health and safety of others.
All visitors must follow instructions given by Gallery Staff.
- Touching works of art is not permitted – this includes stepping or placing any part of the body or item inside or within the space of the particular work, and interacting with or manipulating the work in a way that is not intended or is potentially detrimental to the work.
- Taking photographs without flash is welcome. However, some works of art may be light sensitive or otherwise not to be photographed or filmed. Any such work will have a notice preventing filming or photography, and any filming or photography of such work is prohibited. Large camera equipment such as stabilisers, body rigs, mounts, tripods and extendable selfie sticks are not permitted in the gallery spaces.
- Items where any one side is longer than 30cm, such as bags, backpacks, baby backpack carriers, tripods and monopods are not permitted in the gallery spaces and must be checked in at the Gallery admissions desk. Umbrellas are not permitted in the gallery (wet or dry) which must be left in the appropriate holder next to main entrance. Similarly, you will be asked to leave wet weather gear at Reception to ensure the continued protection of the artworks.
- For safety reasons children are not permitted to be carried on the back or shoulders
- Food and drink are not permitted in any exhibition area.
- Bottled water is able to be consumed in the foyer areas only. If water is needed for a health condition, please ask staff for details and assistance.
- All of the Gallery’s buildings and immediate surrounds are smoke-free.
- Trained, registered and visibly identifiable guide, hearing and other assistance dogs are welcome to visit the Gallery when accompanied by their handler. Domestic pets are not permitted to enter the gallery.
- Shoes and appropriate clothing must be worn at all times.
- No running, skates, skateboards, bicycles or other wheeled devices (such as ‘heely’ shoes with in-built wheels) may be used in the Gallery.
- Pens, paints, charcoal and pastels are not permitted in the gallery space. You are welcome to use pencils and Reception will happily loan you one if necessary.
- Blocking of fire exits, stairwells and points of entrance is prohibited.