Admission Policy and Terms

Please treat our team with kindness and respect, they are here to help and keep you and the art safe and available to all visitors.

These terms apply to all visitors to the Gallery. Entry to the Gallery premises is your acceptance of these terms of admission.

You must not engage in any kind of dangerous, abusive, or inappropriate behaviour, illegal acts or infringe the rights of any other person while on Gallery premises. You may be asked to leave, or you may be removed from the premises at any time by Gallery staff for any reason.

All persons entering the Gallery do so at their own risk.

The Gallery is continuously monitored by surveillance cameras.

Our liability to you is limited to loss and damage caused by a negligent act or omission by us. We do not accept responsibility for the negligent acts or omissions of any visitors.

Visitors to the Gallery have assumed responsibility for your own safety and the safety of others. All visitors must take reasonable care for their own health and safety and not adversely affect the health and safety of others.

All visitors must follow instructions given by Gallery Staff.

• Touching works of art is not permitted – this includes stepping or placing any part of the body or item inside or within the space of the particular work, and interacting with or manipulating the work in a way that is not intended or is potentially detrimental to the work.
• Taking photographs without flash is welcome. However, some works of art may be light sensitive or otherwise not to be photographed or filmed. Such work may have a notice preventing filming or photography, or you may be informed of restrictions by our staff. Any filming or photography of such work is prohibited. Large camera equipment such as stabilisers, body rigs, mounts, tripods and extendable selfie sticks are not permitted in the gallery spaces. At no times are staff or visitors to be filmed or photographed without their prior consent.
• If your bag is larger than an A4 piece of paper our staff may ask you to cloak it at reception. Cloaking is free of charge.
• Other large or oversized items such as helmets, suitcases, baby backpack carriers, tripods and monopods are not permitted in the gallery spaces and must be cloaked at reception.
• Umbrellas (wet or dry) are not permitted in the gallery and must be left in the appropriate holder next to main entrance.
• Visitors will be asked to leave any other wet weather gear such as raincoats, or wet clothing items at Reception to ensure the continued protection of the artworks.
• For safety reasons children are not permitted to be carried on the back or shoulders.
• Bottled water and other drinks may be consumed in the foyer area only. Drinks can be left at reception for collection on exit if desired. If water is needed for a health condition, please ask our staff for details and assistance.
• No food or drink are allowed in the gallery space at any time and must be cloaked at reception, with the exception of bottles for feeding infants. The gallery has provided designated bench seating on each level of the exhibition and bottles may be used in these areas, but not in the exhibition space itself. If you require a private space for feeding please ask our friendly staff.
• Smoking and vaping are not permitted in any of the gallery’s buildings or immediate surrounds.
• Trained, registered and visibly identifiable guide, hearing and other assistance animals are welcome to visit the gallery when accompanied by their handler. Domestic pets and companion animals are not permitted to enter the gallery.
• Shoes must be worn at all times.
• Children are not to bring toys into the gallery that pose a risk to the safety of the artworks, such as balls, paper planes, plastic toys etc. If you are unsure of whether an item is permitted, or there is a medical need for a toy, please inform reception.
• No running, skates, skateboards, bicycles or other wheeled devices (such as ‘heely’ shoes with in-built wheels) may be used in the Gallery. With the exception of bicycles, which must be stored outside of the gallery, wheeled devices may be stored at reception when we have capacity to do so.
• Any items stored at reception or in the umbrella stand are left at your own risk, White Rabbit Gallery will not be held liable for any damage or loss of items.
• Pens, paints, charcoal and pastels are not permitted in the gallery space. Pencils are available for use, please ask one of our friendly staff if you require one.
• Chewing gum, fresh flowers and food items are prohibited in the gallery space. These items must be stored at reception or disposed of before entering.
• Blocking of fire exits, stairwells and points of entrance is prohibited.